| Calculating the TCO (total cost of ownership) of an IP telephony system can be complicated, but at least it's possible. It's also necessary for those interested in knowing the ROI (return on investment) they can expect when buying such a system. Even knowing the TCO, however, doesn't make it easy to figure out ROI. While the benefits of IP PBXes are real, they're not always easy to quantify. Some, such as the savings on equipment or telecom costs, are straightforward calculations. Others, such as ... |
| A new report by Telephia showed households subscribing to pure-play subscription VoIP, which is either replacing or complementing existing traditional landline services, increased from 2.2 million in the first quarter of this year to 2.9 million in the second quarter. Telephia excluded cable operators that offer Internet phone services, and companies like Skype, who offer free or pay-per-call VoIP in the study.
"With a large share of U.S. households now connecting via broadband networks, VoIP has become a popular and cost-effective alternative for replacement, as well as a complement to the traditional home landline," said Kanishka Agarwal, vice president of new products, Telephia.
Vonage America continues to dominate with about 54 percent of the pure-play VoIP subscription market. Despite their lead, ... |
