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Online Account Management & Billing Online Account Management and Billing lets you view, automatically pay and analyze your billing statements via your online account page. This is a convenient way for you to view an itemized call history of both inbound and outbound calls. You can also view current and previous invoices, billing and charge summaries, monthly usage summary, and payment history. In addition, online account self service portal allows you to manage the configuration of your account features.
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Find Me, Follow Me, Call Hunt This feature allows the user to set up multiple numbers (home, work, mobile) and have inbound calls routed in a particular sequence.
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Do Not Disturb The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail.
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Directory Assistance Listing This feature gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
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Click2Call When viewing calls inside the My Account portal, the user clicks on any number to immediately dial that party. The service provider will call your VoIP phone, then connect to the other party.
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Caller ID Blocking You can prevent your phone number from being displayed by using Caller ID Blocking, a feature that is managed online from a subscriber's account page.
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Caller ID This allows a user to see the number that is calling, and makes screening calls a breeze.
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Call Waiting This allows a customer to receive a call while already on one. If you are on a call, you will get a notification via a beep that another person is calling. You can then switch back and forth between calls. This helps avoid people getting a busy signal when calling your telephone number. |
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Call Transfer Call Transfer allows you to transfer an incoming call after you answer. You can transfer your call to any phone number.
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Call Log Viewer Using the My Account portal, this allows a customer to view their call history for the last 30 days or download a detailed report of a specific time period.
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Call Forwarding Allows the user to forward all calls placed to you number to another number of their choosing.
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Call Blocking Call Blocking allows you specify incoming numbers that are not allowed to call you, and outgoing numbers that you do not want to have called from your phone.
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Basic 911 / E911 Service Enhanced 911, also referred to as E911, is an advanced and updated version of emergency services that automatically sends vital information such as name, address and the geographical location in the event that 911 is dialed. (Please read your service provider's conditions about basic 911 / E911 Services)
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Anonymous Call Rejection Allows the user to reject callers who do not display caller ID information.
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3-Way Calling 3-way calling allows you to create an instant conference call between yourself and two other parties.
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