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Directory Assistance Listing This feature gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
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Caller ID with Name Caller ID with Name allows subscribers to view an incoming caller's name and phone number on the telephone display screen prior to answering the call. This feature will only work on phones equipped with caller ID capability.
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Caller ID Blocking You can prevent your phone number from being displayed by using Caller ID Blocking, a feature that is managed online from a subscriber's account page.
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Call Waiting This allows a customer to receive a call while already on one. If you are on a call, you will get a notification via a beep that another person is calling. You can then switch back and forth between calls. This helps avoid people getting a busy signal when calling your telephone number. |
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Call Transfer Call Transfer allows you to transfer an incoming call after you answer. You can transfer your call to any phone number.
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Call Return Call Return is a service that allows you to automatically call back the last incoming call without having to dial the number.
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Call Hold Allows the user to place the caller on hold, then resume the call at a later time.
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Call Forwarding Allows the user to forward all calls placed to you number to another number of their choosing.
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Basic 911 / E911 Service (Add-on) Enhanced 911, also referred to as E911, is an advanced and updated version of emergency services that automatically sends vital information such as name, address and the geographical location in the event that 911 is dialed. (Please read your service provider's conditions about basic 911 / E911 Services)
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Anonymous Call Rejection Allows the user to reject callers who do not display caller ID information.
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Alternate Numbers (Add-on) Alternate Phone Numbers are a way for people outside your local calling area to call you for the price of a local call.
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3-Way Calling 3-way calling allows you to create an instant conference call between yourself and two other parties.
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Voicemail Allow callers to record voice messages when you are unavailable to answer their calls and then listen to the messages at a later time from any phone or your computer. | |
Toll Free Numbers (Add-on) This feature offers an inexpensive way to have toll-free number service for your business or personal use. Toll-free number service, offered in conjunction with voice and fax plans, allows callers to phone you for no charge regardless of their location inside the US or your location worldwide.
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Speed Dial 8 Speed Dial 8 allows you to assign a single-digit code to frequently dialed or hard-to-remember numbers which can be used instead of the full numbers to place calls.
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Speed Dial 100 Designate a two-digit code for up to 100 of the telephone numbers you dial most often. |
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Softphone Support Softphone clients run on either your PDA or your computer and allow you to make and receive calls via that device. These are especially convenient when you are travelling and do not want to carry your phone adapter (ATA) or deskphone with you.
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Simultaneous Ring Allows the user to set up multiple numbers (home, work, mobile) and have inbound calls ring all numbers at once.
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Outlook Integration Outlook Integration enables you to integrate your personal contacts in Microsoft Outlook. Using the Outlook Contacts tab in your service provider's Call Manager, you can perform a search of your personal Outlook contacts by name or company
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Do Not Disturb The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail.
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Distinctive Ring This feature allows you to setup disctinctive ringing to know who is calling without having to look at the Caller ID.
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