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3-Way Calling 3-way calling allows you to create an instant conference call between yourself and two other parties.
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Auto Attendant A main operator extension that replaces a human operator. Allows your callers to dial extensions, find names and get transferred to the desired end.
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Call Forwarding Allows the user to forward all calls placed to you number to another number of their choosing.
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Call Queue Incoming calls are placed in a queue until they can be answere.
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Call Return Call Return is a service that allows you to automatically call back the last incoming call without having to dial the number.
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Call Transfer Call Transfer allows you to transfer an incoming call after you answer. You can transfer your call to any phone number.
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Call Waiting This allows a customer to receive a call while already on one. If you are on a call, you will get a notification via a beep that another person is calling. You can then switch back and forth between calls. This helps avoid people getting a busy signal when calling your telephone number. | |
Call Waiting ID Call Waiting ID allows your phone to display the number of another caller during a call. Call Waiting must be enabled for Call Waiting ID to display. This feature requires that you have a telephone with built-in Caller ID capability and a display or an external Caller ID box with a display.
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Caller ID This allows a user to see the number that is calling, and makes screening calls a breeze.
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Caller ID Blocking You can prevent your phone number from being displayed by using Caller ID Blocking, a feature that is managed online from a subscriber's account page.
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Directory Assistance Listing This feature gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
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Do Not Disturb The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail.
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FAX Line Send and receive FAX transmissions at any time while keeping your main voice line free for calls.
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Local Number Porting (LNP), Keep Your Phone Number Keep your well-established phone number when switching to other service provider. While the transfer may take weeks we make sure your business keeps running with an assigned temporary number. As an extra service, your number transfer status is displayed on your online account.
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Music on Hold This feature plays hold music whenever you place someone on hold. This makes it so that the party knows they are on hold, and do not have worries or concerns about whether or not their call has been dropped.
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Online Account Management & Billing Online Account Management and Billing lets you view, automatically pay and analyze your billing statements via your online account page. This is a convenient way for you to view an itemized call history of both inbound and outbound calls. You can also view current and previous invoices, billing and charge summaries, monthly usage summary, and payment history. In addition, online account self service portal allows you to manage the configuration of your account features.
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Outlook Integration Outlook Integration enables you to integrate your personal contacts in Microsoft Outlook. Using the Outlook Contacts tab in your service provider's Call Manager, you can perform a search of your personal Outlook contacts by name or company
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Toll Free Numbers This feature offers an inexpensive way to have toll-free number service for your business or personal use. Toll-free number service, offered in conjunction with voice and fax plans, allows callers to phone you for no charge regardless of their location inside the US or your location worldwide.
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Voicemail Allow callers to record voice messages when you are unavailable to answer their calls and then listen to the messages at a later time from any phone or your computer. |
