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Voicemail Viewer Allows the user to view and listen to their voicemails via the My Account portal. It's just like looking at your email!
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Voicemail Allow callers to record voice messages when you are unavailable to answer their calls and then listen to the messages at a later time from any phone or your computer. |
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Speed Dial List You can have up to 20 Speed Dials programmed for easy access on your phone. Just use the Star Code listed and your phone will automatically dial the person you have assigned that code to.
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Simultaneous Ring Allows the user to set up multiple numbers (home, work, mobile) and have inbound calls ring all numbers at once.
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Number for Life Never change your number again. This Feature allows you to take your number with you, no matter where you move.
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Music on Hold This feature plays hold music whenever you place someone on hold. This makes it so that the party knows they are on hold, and do not have worries or concerns about whether or not their call has been dropped.
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Find Me, Follow Me, Call Hunt This feature allows the user to set up multiple numbers (home, work, mobile) and have inbound calls routed in a particular sequence.
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Do Not Disturb The Do Not Disturb (DND) feature allows you to disable your phone from receiving incoming calls. If your voicemail is enabled while the DND feature is activated, all incoming calls will go directly to your voicemail.
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Directory Assistance Listing This feature gives you the option to add your company name and telephone number to a Directory Assistance Listing provider. This information will be maintained by a nation-wide database listing provider which will allow more accessibility to your company information.
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Contact List Allows you to manage your contact list, edit incoming Call Log names and assign Speed Dial codes all from your My Account portal.
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Click2Call When viewing calls inside the My Account portal, the user clicks on any number to immediately dial that party. The service provider will call your VoIP phone, then connect to the other party.
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Caller ID This allows a user to see the number that is calling, and makes screening calls a breeze.
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Call Waiting ID Call Waiting ID allows your phone to display the number of another caller during a call. Call Waiting must be enabled for Call Waiting ID to display. This feature requires that you have a telephone with built-in Caller ID capability and a display or an external Caller ID box with a display.
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Call Waiting This allows a customer to receive a call while already on one. If you are on a call, you will get a notification via a beep that another person is calling. You can then switch back and forth between calls. This helps avoid people getting a busy signal when calling your telephone number. |
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Call Log Viewer Using the My Account portal, this allows a customer to view their call history for the last 30 days or download a detailed report of a specific time period.
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Call Hold Allows the user to place the caller on hold, then resume the call at a later time.
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Call Forwarding Allows the user to forward all calls placed to you number to another number of their choosing.
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Block List Allows the user the option to block calls from specified numbers. You can either forward the call directly to voicemail, or set it so that the calling party hears a busy signal when calling. |
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Basic 911 / E911 Service Enhanced 911, also referred to as E911, is an advanced and updated version of emergency services that automatically sends vital information such as name, address and the geographical location in the event that 911 is dialed. (Please read your service provider's conditions about basic 911 / E911 Services)
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Anonymous Call Rejection Allows the user to reject callers who do not display caller ID information.
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Adjustable Ring Length Allows the user to adjust the number of seconds an incoming call rings before it is sent to voicemail or another number.
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811 Service This allows you to call before you dig, just like with any standard telephone service.
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3-Way Calling 3-way calling allows you to create an instant conference call between yourself and two other parties.
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